提醒大家注意:手腕镍过敏,已经停止配戴 fitbit Force

2014-04-20 23:27:02 +08:00
 hzlzh
我已经停止配戴 fitbit Force 了,手腕出现了过敏现象,据说是 [镍过敏] 。
特别提醒大家注意,Fitbit 官方已经 [停售] 并 [全球召回] Force了,希望下一代会在充分测试之后发售,不要出现这样不愉快的结果。

ps: 受影响的产品是 Force,之前的 Flex 和 One 目前没收到出问题的反馈。

#相关新闻:
《官方称约有 1.7%的用户 配戴会过敏》
http://it.sohu.com/20140224/n395530263.shtml
《内含过敏手腕图片》
http://abcnews.go.com/blogs/headlines/2014/01/fitbit-does-more-than-track-fitness-it-also-leaves-a-rash-for-some/
《Fitbit Force智能手环皮肤过敏案例已突破1万》
http://digi.tech.qq.com/a/20140314/004495.htm
《Fitbit 官方解释》
https://help.fitbit.com/customer/portal/articles/1425569
8667 次点击
所在节点   健康
28 条回复
sethverlo
2014-04-20 23:29:39 +08:00
楼主这次居然火星了?

表示佩戴了快四个月多没觉得有什么问题……
hzlzh
2014-04-20 23:34:00 +08:00
@sethverlo 不是我火星,我是第一批用户,之前戴了很久一直没有事,3个周前看到过敏的新闻,当时还幸灾乐祸的发了 tweet,然后1周后我手腕就过敏了,红色皮疹状。
MayLava
2014-04-20 23:40:01 +08:00
@hzlzh 奇怪为什么看到新闻后才会出现过敏现象(
sethverlo
2014-04-20 23:41:33 +08:00
@hzlzh
@MayLava

这件事好像好久好久了…我看我也没啥事儿所以就不管了…退回去挺麻烦而且也没有替代品…
hzlzh
2014-04-20 23:42:31 +08:00

附过敏图:刚拍的,过敏治疗两周后的样子,还是有明显暗斑。

仅供参考:特别注意,我不是一开始就过敏,戴了好几个月,突然一天发生了,感觉是 Force 后面金属部分遇水产生什么化学物质造成的,所以最初没有问题。
hzlzh
2014-04-20 23:45:44 +08:00
@MayLava 我也觉得奇怪,不知道是不是心里作用,还是和汗液或者洗发液产生了反应。
@sethverlo 目前没有选择退货,太麻烦了,放包里还是能用的。
yyfearth
2014-04-21 00:35:56 +08:00
过敏反应本来就是这样 不一定一开始就过敏的 可能过一段时间后有什么特殊原因和条件就触发了
Sivan
2014-04-21 00:46:52 +08:00
我去……隔了这么久才出现症状。话说 1.7% 的概率数据太假了吧!能退么?
hzlzh
2014-04-21 00:48:33 +08:00
@Sivan 能退啊,我觉得国内寄到美国太折腾
jedicxl
2014-04-21 06:55:25 +08:00
我因为本来就皮肤对金属过敏,所以一直很小心的戴。运动的时候故意戴的松一些,不会让皮肤和金属过多接触。目前还好
chenluois
2014-04-21 09:02:45 +08:00
镍单质没什么问题,导致过敏的是镍离子。刚开始佩戴没事可能是因为天气较凉爽,只是与镍单质接触;随着天气逐渐变热,易出汗,汗水把镍单质腐蚀出镍离子,积累到一定量,就过敏了。
hzlzh
2014-04-21 09:49:50 +08:00
@chenluois 是的,前几个月配戴很干燥的,后来弄湿了也还带着,和皮肤接触太多就出现了症状。
saymoon
2014-04-21 12:23:32 +08:00
非北美地区可以申请refund,不需要寄回。

只需要和fitbit4000@stericycle.com联系,获取一个表格,然后依照说明将自己的force从指定位置剪断,拍照,并填写表格email回去,待确认审核后,会通过邮寄支票方式给你寄回一张140刀的支票。
hzlzh
2014-04-21 12:34:32 +08:00
@saymoon 多谢,我这就去弄,好了给大家反馈
hzlzh
2014-04-21 12:35:52 +08:00
找到了原文:
Fitbit recently announced a voluntary recall of the Fitbit Force in the US and Canada.
If you are outside the US or Canada you can take part in the recall and receive your
refund by contacting our refund processor at fitbit4000@stericycle.com. In your
email, please provide your full name and mailing address.

We’d like to stress that the recall is strictly voluntary; if you’re enjoying
your Force and aren’t experiencing any issues, you’re free to continue using
your Force.

Thank you for your patience in this matter.
hzlzh
2014-04-21 12:44:37 +08:00
搜到一个原版邮件:
Dear Fitbit Customer:
We are conducting this recall due to reports of skin irritation from Force users.
While this has affected a small percentage of Force users, we care about you
and every one of our customers. The Fitbit team wants to apologize to anyone
affected.
Our voluntary recall was designed for the USA and Canada, the countries where
Force units were sold. We have developed the process below for our customers
in countries where our normal return process is not available.
Please follow the steps below to complete the refund process:
1. Immediately discontinue use of your Fitbit Force.
2. Cut your Force wristband above the holes (see
photograph at right).
3. Take a picture of the cut Force alongside a piece of paper
with the date written on it.
4. Print the enclosed Certificate of Disposal/Destruction.
5. Destroy, recycle, or dispose of your Force in compliance
with any applicable laws or requirements governing
electronic waste.
6. Complete the Certificate of Disposal/Destruction
7. Email the completed Certificate of Disposal/Destruction, the picture of your
Force, and your contact information including: Full Name, address, city,
state/provence, postal code and country and phone number to
fitbit4000@stericycle.com.
8. Once all information is returned a reimbursement check will be issued and
sent to you in US Dollars within 2‐6 weeks.
Thank you for your continued loyalty and support.
Sincerely,
Fitbit, Inc.
qiuai
2014-04-21 13:24:41 +08:00
来看看bong.cn吧.
hzlzh
2014-04-21 14:16:15 +08:00
@qiuai 最近不玩手环了,接下来就是等 iWatch 了
qiuai
2014-04-21 15:00:45 +08:00
@hzlzh 不知道最近这次发布会到底会不会有...我现在等的是Mac Mini和iWatch...不过总感觉iWatch还不会出的感觉.
tmacshuai
2014-04-21 15:52:34 +08:00
@qiuai bong小毛病也不少的,之前人家看人家说充电有问题也没当回事,今天我自己遇到了...买来第一次就充就这么悲剧。我觉得应该是接触的问题、这个充电方式太独特。联系售后说发回去检测下。

这是一个专为移动设备优化的页面(即为了让你能够在 Google 搜索结果里秒开这个页面),如果你希望参与 V2EX 社区的讨论,你可以继续到 V2EX 上打开本讨论主题的完整版本。

https://www.v2ex.com/t/109353

V2EX 是创意工作者们的社区,是一个分享自己正在做的有趣事物、交流想法,可以遇见新朋友甚至新机会的地方。

V2EX is a community of developers, designers and creative people.

© 2021 V2EX