aaaachen
2024-01-18 14:42:30 +08:00
我特意问了客服，但是客服不正面回答，客服的倾向就是要在美国境内完成 chip and PIN
Subject: Inquiry Regarding First Chip and PIN Transaction for Card Activation
Dear Wise Support Team,
I recently received my Wise card in the United States and I am in the process of activating it. According to the activation instructions, I understand that after activating the card by entering the 6-digit code in the Cards section of my account, a chip and PIN transaction is required before I can use the card for contactless payments.
My query pertains to the location where this initial chip and PIN transaction must be conducted. Specifically, I would like to know if this transaction needs to be completed within the United States, or if it can be done in any global location.
This clarification is crucial for me as my travel plans may influence where I am able to perform this first transaction. Your guidance on this matter would greatly assist me in effectively utilizing my Wise card.
Thank you for your assistance and I look forward to your prompt response.
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Hello xxx,
Thanks for getting in touch!
I do really understand your concern as you would like to activate Wise card.
As your card was issued in the US, you can activate it by using the 6-digit PIN we give you with your card.
Go to your Wise account
Go to Card
Choose Activate Now
Enter the 6-digit code that’s on the letter your card came attached to.
You can only activate the card when you’re in the US. So if you’re planning to take it traveling, please make sure to activate it before you go.
You need to activate your card to make any kind of payments, including contactless. Once you follow the above steps then it’s activated, you’ll need to do a chip and PIN transaction before using contactless.
You can refer to this link How do I activate my Wise card?
I hope this helps! Let me know if you have any other questions.
Regards,
Wise