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missx
V2EX  ›  Apple

写给苹果 CEO 库克的一封信

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  •   missx · 2h 12m ago via iPhone · 601 views
    写给苹果 CEO 库克的一封信

    request for Official Free Repair for My iPad Air 3 Blank Screen Issue

    Dear Mr. Tim Cook,

    My name is a professional AI self-media blogger and a big Google fan. I have been a loyal Apple user for many years. I have purchased many Apple products including iPhone 4, iPhone 7 Plus, iPhone 8, iPhone 14, iPhone 14 Pro Max and iPhone 15.

    Recently, my iPad Air 3 has suffered from the permanent black screen and frozen death problem, which is exactly the official recall issue Apple announced before. My device matches the faulty batch of iPad Air 3 with blank screen failure.

    Now my iPad cannot power on at all, and there are a large amount of precious and irreplaceable personal and work data stored inside. I cannot lose these important data.

    I have contacted Apple official customer service in Chinese mainland many times by phone for repeated communication, but the local support team refused to take responsibility and failed to solve my problem at all.

    I sincerely request you to arrange Apple offline official stores to provide free maintenance and official screen replacement service for my faulty iPad Air 3 as promised in the recall program, and help protect and recover my important data.

    As a long-term loyal Apple user and tech content creator, I truly hope Apple can keep its after-sales commitment and solve this problem for me as soon as possible.

    Looking forward to your positive reply and help urgently.

    Best regards
    15 replies    2026-05-04 22:57:19 +08:00
    HojiOShi
        1
    HojiOShi  
       1h 59m ago
    ???槽点太多不知道从哪开始吐起
    geniussoft
        2
    geniussoft  
       1h 56m ago via iPhone
    国产 AI 帮你写的吧……
    hefish
        3
    hefish  
       1h 56m ago
    Dear op:
    see word as face. i very mush agree with your opinion. and i had already told new CEO to solve the problem you metioned. please wait. tomorrow i will go to maerdaifu for my retire life.

    good bye ...

    yours cooker...
    sddyzm
        4
    sddyzm  
    PRO
       1h 50m ago via iPhone   ❤️ 1
    Dear op:

    tl;dr, stfu

    your cock
    dem0ns
        5
    dem0ns  
       1h 46m ago
    我碰到了 touchbar 闪屏的问题,给 cook 发过邮件,用的 icloud 的别名邮箱发的,结果中国区的客服直接打电话到我手机上了,接到电话像是被查了水表一样,说好的注重隐私呢... 当然问题也是没解决。
    dem0ns
        6
    dem0ns  
       1h 44m ago
    对苹果的评价:拉完了
    jianzhao123
        7
    jianzhao123  
       1h 39m ago via iPhone
    啊,做梦呢,这库克肯定看不到啊
    hsir
        8
    hsir  
       1h 34m ago
    现在 v2 论坛已经沦为公共云备忘录或者写草稿的地方了吗?我以后也把一些随便写的东西扔在上面来,把它当成免费笔记网盘来用
    lloyds
        9
    lloyds  
       1h 33m ago
    好像 iPad Air 3 刚刚变成 vintage 🙈 所有召回计划应该都不适用了(应该是付费维修都修不了的状态)
    即使给免费维修也不会保留数据的(理论上每次送修前都要备份好数据,维修之前都会让你签单子确定数据有可能丢失无法恢复的;而且 iPad Air 3 没办法换屏幕,只能整机更换)
    如果你想要追回你的数据就只能看看第三方能不能帮你修;
    如果你就是想把找 Apple 设备修(换)好建议你从刚刚变成 vintage 这个角度来写邮件(虽然我觉得能实际帮到你的概率不大)
    ( btw 建议在邮件里附上电话号码)
    cuebyte
        10
    cuebyte  
       1h 32m ago   ❤️ 1
    > My name is a professional AI self-media blogger
    绷不住了,PO 能说说是用哪个翻译软件写的吗?是个人类都写不出来。
    Integ
        11
    Integ  
       1h 21m ago via iPhone
    7 年前发布的老 iPad Air ,闲鱼出了得了。
    zsj1029
        12
    zsj1029  
       1h 12m ago via iPhone
    人家要退休了
    wfg
        13
    wfg  
       1h 7m ago via iPhone
    iPad Air 3 的通病了,电子城找个店换块屏幕就好了
    x86
        14
    x86  
       58 mins ago
    库克:yao bu wo xue xia zhong wen ba
    jimmytanx
        15
    jimmytanx  
       49 mins ago
    Tim Cook 要交棒了可能不管这些,建议写给新 CEO
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