英语原文： We experienced a data-center wide power outage in our Las Vegas location on 2026-08-16. Fransisco immediately rushed to the DC and was able able to bring back all nodes online and intact except KVM-50.LV which is what hosts this un-bootable VM of yours. Sorry to be the bearer of this bad news but after making numerous attempts in past 2-3 days to bring this server back to life we have now come to the conclusion that its NVMe drives are damaged beyond repair. That unfortunately means that we have lost this server along with all data on it.
We can recreate your VPS (blank) on another node and you can then set it up again from your backups, if you have any. We will also extend the affected service by 2 months for free as compensation. Please let us know.
Our sincere apologies for all of the inconvenience and trouble caused by this incident.
中文翻译： 2026 年 8 月 16 日，我们位于拉斯维加斯的数据中心发生了全机房断电事故。Fransisco 第一时间赶往机房，成功让所有节点恢复上线且数据完好，唯有承载您这台无法启动的虚拟机的 KVM-50.LV 节点除外。 很遗憾告知您这个坏消息：在过去 2-3 天里我们尝试了各种方法试图修复该服务器，但最终得出结论——它的 NVMe 硬盘已损坏且无法修复。这意味着我们已彻底失去这台服务器及其上的所有数据。 我们可以在另一个节点上为您重建一个全新的 VPS （空白状态），之后您可以从备份中重新部署数据（如果您有的话）。作为补偿，我们还将为受影响的免费延长 2 个月服务时长。请告知我们您的决定。 对于此次事故造成的所有不便与麻烦，我们致以最诚挚的歉意。
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