[上海] Assistant Manager, IT Infrastructu

[cilvia]

POSITION SUMMARY:
 This role will support China IT infrastructure Lead to contribute to the success of Royal Caribbean by managing the day to day operation of IT Server rooms, Network, Security, Employee Support, Vendor management, Contract/Payment, etc.
 This role also provides technical expertise in setting and sustaining infrastructure standards, he/she will also be responsible for coordinate, implement, communicate and execute IT infrastructure projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Supports IT infrastructure Lead to identify the opportunities and implement new technologies to improve operational excellence, also ensure appropriate project methodologies are followed with timely and high quality deployment.
 Build an effective working relationship with the relevant IT Operations teams, Technical Architects, vertical IT teams and local business users
 Work closely with end users to perform the business analysis to clarify business requirements which is regarding the infrastructure.
 Launch infrastructure & end user solutions with appropriate trainings to end users, so that users can maximize the value of the infrastructure solutions/products.
 Support infrastructure related solutions to ensure the agreed SLAs are met.
 Monitoring the IT Assets and infrastructure solutions when the defined lifetime expired, also in charge of the review with stakeholders so that leanings can be captured and shared.
 Provide status updates to the line manager and share information with other IT and business stakeholders
 Identify opportunities to upgrade, stabilize or improve existing Services to ensure ongoing high performance and sustainability.
 Work with the line-manager to schedule multiple work streams and prioritize project deliverables.
任职资格：
KNOWLEDGE AND SKILLS:
 Essential
 6+ years of Information Technology Experience,
 Familiar with Network infrastructure (WAN, LAN, Wireless, voice, Remote Access Solutions).
 Desktop infrastructure technology (PCs, laptops – configuration and management)
 Server infrastructure (hardware, OS)
 Core application technologies (SQL, Exchange, Active Directory, web technologies, SharePoint, security/patch technologies, endpoint management tool)
 Proven stakeholder management skills and relationship building at all levels including senior managers
 Effective development and delivery of successful IT infrastructure projects within a professional IT department
 Awareness of the principles of Technical Architecture and IT Ops/Support
 Experienced and confident in report writing techniques and presentations to IT team and senior line of business managers
 Management of external suppliers and keeping them to work agreements.
 Self-motivated to see projects through their entire lifecycle, from inception to full deployment
 DESIRABLE
 Proven ability to work under pressure and maintain composure and delivery
 Strong problem solving and analytical skills
 Strong initiative
 Strong unde


English is also important as well as the skills

contact ： [email protected]